Everything we sell sits well under the NDIS $1,500 low-cost assistive technology threshold. In plain terms, that means many participants can buy from us today — no quotes, no pre-approval, no waiting.
If you're self-managed
Buy normally, pay with your own card, and claim it back through your plan. Ask us for an itemised invoice — product name, price, date and our ABN — and we'll send one. That's all your claim needs.
If you're plan-managed
Send your plan manager our itemised invoice and they pay us directly, or reimburse you if you'd rather pay now. Email us before or after ordering and we'll make sure the paperwork is exactly what your plan manager wants.
If you're agency-managed
Agency-managed funds can only be spent with registered NDIS providers, and we should be straight with you: we're not one. We're an ordinary Australian shop selling everyday kitchen tools. If your plan is agency-managed, talk to your support coordinator about your options.
One honest note
We sell everyday household tools, not medical devices, and we don't give medical advice. If you're not sure what will suit your needs, your occupational therapist is the right person to ask — and we're happy to send them product details.