Shipping and returns

Shipping

Everything ships from Australia and arrives in 2 to 5 business days. Most of this category posts from overseas and takes three weeks — which is no use when the jar is on the bench now.

You'll get a tracking number by email as soon as your order is on its way.

What delivery costs

  • Under $89 — $11 standard, or $15 express.
  • $89 and over — standard delivery is free.
  • $199 and over — express delivery is free, and it's with you in 1 to 3 business days.

Every set we sell is over $89, so all of them arrive with delivery included. You'll see the exact figure at checkout before you pay — there is nothing added at the last step.

Returns — thirty days to try it properly

Use it. If it doesn't help, send it back within thirty days and we'll refund you. Keep the packaging or don't.

To start a return, reply to your order email or use the contact page and tell us what didn't work — it helps us decide what we keep selling.

Something arrived damaged?

Send us a photo and we'll replace it. You won't be asked to post anything back.