Contact information

Still Able is an Australian online shop selling everyday kitchen tools. We're a small operation, and the person who answers your email is the person who packs your order.

How to reach us

Email is how we work. Write to us at hello@stillable.au, or use the contact form at stillable.au/pages/talk-to-a-person. We reply within one business day, and it's one of us — never a chatbot.

We don't take enquiries or orders by phone. It means you get a written answer you can go back to, and you're not waiting on office hours to ask a question.

What to include

If it's about an order, your order number helps. If you're asking whether something will suit the person using it, tell us what they find hard — that's the question we're best at answering.